Jyotish
Cancellation and Service Policy
Last Updated: July 16, 2026
As Jyotish provides a digital service, a traditional "Return Policy" is not applicable. This document outlines our policy regarding subscription cancellation, consultation bookings, and service interruptions.
1. Subscription Cancellation
You may cancel your Jyotish subscription at any time through your account settings or the platform where you made the purchase (e.g., App Store, Google Play). Cancellation will take effect at the end of your current billing period.
- No Prorated Refunds: We do not offer prorated refunds for cancellations. You will retain access to premium features until the end of the paid term.
- Free Trial: If you cancel during a free trial period, your access will cease immediately, and you will not be charged.
2. Astrologer Session Cancellations
Scheduled consultations can be cancelled or rescheduled free of charge up to 2 hours before the appointment. Cancellations made after this window, or missed appointments, may not be eligible for a refund of the session cost.
3. Service Interruption
Jyotish strives to maintain a continuous and high-quality service. However, in the event of a significant, prolonged service interruption (more than 48 hours) directly caused by our systems, we may, at our discretion, offer a compensatory extension of your subscription period or consultation credits.
4. Account Deactivation
You can deactivate or delete your account at any time. Deleting your account is permanent and will result in the loss of your birth chart history, consultation records, and profile data. Account deletion does not automatically trigger a refund; please refer to the Refund Policy for details.
5. Contact Us
For questions about cancellation or service, please contact us at: support@jyotish.in