Jyotish
Refund Policy
Last Updated: July 16, 2026
This Refund Policy applies to all purchases of premium features, subscriptions, astrologer consultations, and virtual items within the Jyotish astrology application, operated by WinkWink Services.
1. Subscription Refunds
Jyotish subscriptions (e.g., Jyotish Premium) are generally non-refundable. If you cancel your subscription, you will continue to have access to the premium features until the end of your billing cycle, but you will not receive a refund for any unused portion of the subscription term.
- Exceptions (App Store/Google Play): Purchases made through the Apple App Store or Google Play Store are subject to their respective refund policies. Please contact the relevant store directly for refund requests.
- Technical Issues: If you experience a technical issue that prevents you from using a premium feature, please contact our support team. Refunds for technical issues are granted at Jyotish's sole discretion.
2. Astrologer Consultations
Paid chat or call consultations are charged based on duration or per-session rates as displayed before booking. If a consultation is disconnected due to a technical fault on our end before meaningful guidance was provided, you may request a refund or credit by contacting support within 48 hours of the session.
Refunds are not provided simply because you disagree with an astrologer's reading or interpretation, as astrology is a matter of guidance and personal belief rather than a guaranteed outcome.
3. Virtual Items and Credits
Virtual items, such as consultation credits or "Boosts," are non-refundable and non-transferable once purchased. Credits are consumed upon use and cannot be exchanged for cash.
4. Account Termination
If your account is terminated due to a violation of our Terms of Service, you will not be entitled to a refund for any unused subscription time, credits, or virtual items.
5. Contact Us
For any questions regarding this policy, please contact us at: billing@jyotish.in